Taxes & Duties
How taxes and import duties work for your order.
What You May Pay
- Any taxes that apply to your order are shown at checkout before you pay.
- Orders shipped outside the country of dispatch may attract import duties, taxes or carrier clearance fees. These are charged by local authorities or the carrier, collected separately on delivery, and are the recipient’s responsibility.
Who Sets Import Duties and Fees
- Import duties, taxes and clearance fees are set by local authorities or the carrier, not by Harborborne. Your carrier or local customs authority can tell you what applies to your delivery.
- These charges are collected separately on delivery and are the recipient’s responsibility.
Will I See Taxes at Checkout?
- Any taxes that apply to your order are shown at checkout before you pay. Import duties, taxes or carrier clearance fees on orders shipped outside the country of dispatch are collected separately on delivery.
International Deliveries and Returns
- Import duties, taxes and carrier clearance fees are the recipient’s responsibility and are collected separately on delivery.
- If your item arrives misprinted, damaged, faulty or the wrong item, email info@harborborne.com with your order number and photos and we’ll make it right. Please don’t send anything back before we send return instructions.
Documentation and Support
- Your carrier or local customs authority can provide documentation and payment instructions for any import fees.
- Questions? Email info@harborborne.com with your order number and any documents.
Need help?
Frequently Asked Questions
Any taxes that apply to your order are shown at checkout before you pay.
Orders shipped outside the country of dispatch may attract import duties, taxes or carrier clearance fees. These are collected separately on delivery and are the recipient’s responsibility.
Import duties, taxes and clearance fees are charged by local authorities or the carrier, not by Harborborne.