Shipping & Delivery
Every Harborborne piece is made to order. We don't carry inventory. When you place an order, your item is printed, assembled, and quality-checked specifically for you, then shipped from one of our trusted production partners.
PRODUCTION TIME
Tees and hoodies: 2–5 business days
Sneakers: 3–5 business days
This is the time it takes to make your item, before it's handed to the courier. We don't pre-stock anything, so this step is unavoidable — and it's also why the print quality is consistent.
DELIVERY TIME
Australia: 10–20 business days
United States: 10–20 business days
United Kingdom and Europe: 12–22 business days
Rest of world: 14–25 business days
These windows include production time and reflect our current production partners. Tracking is provided on every order once shipped. If your order is taking longer than the upper window, contact us and we'll chase it.
SHIPPING COST
Shipping is calculated at checkout based on your location and the items in your cart. We don't promise free shipping because we'd rather charge a fair price for the item and a fair price for delivery, instead of building both into the product price.
CUSTOMS, DUTIES, AND TAXES
International orders may be subject to customs duties or import taxes when they arrive in your country. These are set by your local government, not by Harborborne, and are the responsibility of the recipient. We do not control or refund these charges.
If you're ordering from outside Australia, the United States, or the European Union, we recommend checking your country's import threshold before ordering.
QUESTIONS
For shipping questions or order updates, contact us at connectdpexpert@gmail.com. We aim to respond within one business day.